I'm an independent ADI, not with LDC, but have completed several courses with Bob. Standards Check training (receiving a Grade A 3 weeks after the course); Level 3 Award in Education and Training (old PTLLS equivalent); EST; Fleet. Bob presents well, both in class and in car. He's enthusiastic and knowledgeable. The Level 3 Award is mostly completed online and Bob's feedback was always prompt and constructive. The LDC materials provided were good quality, professional products. Bob gave lots of information on how to access further information and resources. I would definitely recommend Bob as a trainer.