From the outset nothing was too much trouble for Bob. It started with been supplied with all the materials needed for the course to be taken away for the work to be done at home having it pointed out to do workbooks 1 and 2. This was followed by a classroom session where we went through the LDC system now adopting the coaching technique, which made things a lot clearer as to delivering this method of learning to drive. The next session was an in-car assessment on coaching and mentoring which was thought provoking. I always found Bob inspirational because he was always enthusiastic and really believes in what he is passing on, and when something in home study wasn't clear I only had to pick up the phone and he would put me on the right track.